Our policy and promise to you is that we want you to be 100% satisfied. If you receive a product from us that is not what you thought you were getting, simply return it for a full refund minus shipping fees. You must notify Bella Rose Quilts of any discrepancies in your order within 30 days. We want you to know that you can depend on us to meet your needs. If there is ever anything we can do to make your shopping experience more enjoyable, please let us know!
Bella Rose Quilts gladly accepts all major credit cards and PayPal.
When you register for any of our block of the month programs, it is understood that you are registering for the entire program. We will abide by this policy and prepare a kit for you each month with the understanding that you will remain in the program for the duration. If you must cancel out of any block of the month program there may be a cancellation fee.
We require a credit card number on file and will charge your card each month for the monthly cost of your program plus shipping and handling. Programs vary, please read each program for length of program and associated shipping and handling costs. Block of the month registration fees are non-refundable.
Shipping Rates for Block of the Month Programs
All block of the month kits are sent via Priority Mail, rates are as follows:
US - $6.00 per month
Fabrics are sold by the yard, our minimum cut is 1/2 yard (.5) unless otherwise indicated. Sale fabrics are minimum 1 yard cuts.
Every effort is made to ensure you receive first quality premium goods. If you should have a product that is defective, we will exchange the item or refund your money at customer’s request. Any returns must be made within 30 days of the date of purchase. The item must be in sale-able condition. All returns should be in the original condition and packaging and have no smoke odor to them.
Cut yardage and copyrighted materials (books and patterns) cannot be returned. Customer pays for return shipping. Your credit card will be credited for the returned item only. In the unlikely event of packing errors or damaged merchandise, please call Bella Rose Quilts immediately and we will work out the details on a case by case basis.
Oregon charges no sales tax. International orders (outside the US) may be subject to customs duties and taxes.
Your privacy is a top priority. Bella Rose Quilts will keep all customer information confidential and we will not share or sell any information with outside parties under any circumstances. This website is protected with SSL (secure sockets layer) encryption, the highest standard in internet security.
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.